iPhone Battery Replacement Program

In an effort to meet the needs of our customers, Capitol Computers has developed an out-of-warranty iPhone Battery Replacement Program. Under this program, we will offer battery replacements at a flat rate fee, not to exceed $129*^. This fee is based on the typical cost of repair;

smartphone

  • Diagnostic; prior to and following the repair
  • Parts; Gasket Seal and Battery**
  • Labor; Disassembly, inspection, prep, installation and calibration

If and when a repair can be done for less cost, we will pass those savings onto the customer.

As an Apple Authorized Service Provider, repairs are done by an Apple trained technician using Apple provided tools and parts, for factory quality repairs.

Limited appointments are available, for iPhone Battery Replacements only. Call our service department to schedule; 207-623-2700.

Current lead times;

  • For iPhone 6 and iPhone 6s Plus only – Our current estimate is approximately two weeks to receive a battery for your battery replacement.
  • iPhone 6 Plus – iPhone 6 Plus batteries currently have a longer lead time because this iPhone is no longer being manufactured. Replacement batteries will be available in late March/early April.
  • All other iPhone models – Parts are expected to be available without extended delays.

*Subject to eligibility and availability. Applies to iPhone 6 or later. **All parts are being offered at cost. ^Diagnostic to determine repair or exchange.


On December 28, 2017, Apple released a message to its customers regarding iPhone batteries and performance.

“First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

They went on to talk about how batteries age;

“All rechargeable batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes. Time and the number of times a battery has been charged are not the only factors in this chemical aging process…… Device use also affects the performance of a battery over its lifespan…..A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.”

Then discussed the software update they released to prevent unexpected shutdowns;

“About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.”

They ended by addressing user feedback and customer concerns;

“To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, available worldwide through December 2018. Details will be provided soon on apple.com.

Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.

As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.”

See Apples full statement here

Categories: Tech Talk