THE SUPPORT YOU NEED, WHEN YOU NEED IT
Business owners throughout Maine rely on their technology to keep their business up and running. Capitol Computers understand this. Our Help Desk has a team of skilled technicians ready to provide multi leveled support through email, on the phone, remotely and onsite.
Tier 1 Remote help desk support
Tier 2 Desktop support
Tier 3 Network support
Break/fix support is offered on a time and materials basis. Support is billed according to the complexity of the task at hand.
Managed Services Support is offered in block time to our Managed Services clients. Clients receive a set amount of support hours per month, according to their contract. Any support provided above those hours, is billed as break/fix support.