COURSE DESCRIPTION: This ILT Series course builds on the skills and concepts taught in Outlook 2010: Intermediate. Students will learn how to stay current with colleagues via the Outlook Social Connector. They will learn advanced techniques for managing and maintaining their mailboxes. Students will create and work with notes and Journal entries, share Outlook calendars and contacts, create customized e-mail templates, and use mail merge to send personalized messages to groups of contacts.
PREREQUISITES: To ensure successful completion of this course, we recommend that you first complete the Microsoft Outlook Introduction and Intermediate classes.
LESSON 1 – Collaboration
Connecting with Colleagues via Outlook Social
Staying Informed wit RSSLESSON 2 – Mailbox Management
Managing your Mailbox
Archiving your mailLESSON 3 – The Notes and Journal Folders
Recording information with notes
Tracking activities with the Journal
LESSON 4 – Calendars and Contacts
Managing your calendar
Managing contactsLESSON 5 – Mail Merges and Templates
Performing Mail Merges
Working with Templates